Gathering and Use of Personal Information
We may collect your personal information if you use yorapid, open an account to use the system or perform any transactions within the system. The types of personal information that we collect may include:
- Your name;
- Your photographic identification, including a high quality image of your government issued ID; passport, national ID card, driving license;
- Your address;
- Your email address;
- Your phone number;
- Your banking details including account numbers;
- Your date of birth;
- A document confirming your residential address e.g. your utility bill or bank statement;
- Information on your trades.
We may use your personal information for the following purposes:
- To personalize your experience (to better respond to your individual needs);
- To offer you services and goods within the system;
- To improve our customer service;
- To verify your identity or your personal info in case of suspicions concerning your trading funds legitimacy;
- To process transactions;
- To send periodic text messages and emails on your operations within the system;
- To send text-messages and emails with company news, special offers and other yorapid promotional material.
Technical Information
We may collect technical data of our users, such as:
- IP address;
- Info on the user’s operational system;
- User’s location identification with the help of their IP address;
- User’s browser info.
Such kind of information doesn’t identify the user as a certain person or legal entity. It can be used for statistics or administration, as well as for the accounts security improvement.
Cookies
Our system uses cookies. Cookies are small data files sent by the web server and stored on the user’s computer. Cookies are widely used by many sites and online systems for:
- user authentication on the site or in the system;
- storing client’s settings and preferences;
- monitoring client’s sessions;
- collecting statistics.
Cookies simplify client’s access to the system and improve overall efficiency of the system’s performance. The information collected from the cookies allows us to determine the most visited system sections. as well as detect the difficulties our clients face when working with system. We use this information to continuously enhance our performance. Bt using yorapid you agree that we may use cookies for the purposes listed above.
Personal Information Disclosure
We use our clients’ personal information for the purposes stated in our Privacy Policy and/or for other reasons otherwise permitted by law. By using our service, you consent to our disclosing your personal info where we are required by law to third parties. Any third party that gets the access to our clients’ personal info shall be required by us to protect such information and use it only in the line of legislation. We guarantee that any third party that received official access to our clients’ personal info is aware of our privacy policy and will act in the line with that.
Updating and Deletion of Personal Information
You have the right to access your personal information, stored in the system, for the information update, correction or deletion of invalid/inaccurate data. You can change your personal information in your user account or if you contact our support team. Your request will be completed only where this is not inconsistent with yorapid terms and conditions.
Security
We have implemented security measures to ensure the confidentiality of your personal information and to protect your personal information from loss, misuse, alteration or destruction. These security measures include:
- The usage of SSL-technology to encrypt your data sent across the Internet;
- Two-factor user authentication;
- Anti-DDOS technologies implementation to protect the system from hacking tacks;
- Continuous control of the inner security service.
Only authorized yorapid personnel have access to your personal information, and these personnel act in accordance with yorapid Privacy Policy.
Personal Information Retention
We will hold your personal information only for as long as it is necessary for us to do so, having regard to the purposes described in this Privacy Policy and our own legal and regulatory obligations. In accordance with our record keeping obligations we will retain user accounts and personal information for, at least, a period of five years after they are closed, deleted or terminated.
Privacy Policy Changes
Our privacy policy may be revised, modified, updated, and/or supplemented at any time and without prior notice at the sole and absolute discretion of yorapid. In case of our changing the Privacy Policy, we will take necessary measures to notify all our users about the changes occurred and will post the information on the changes on our site.
If you have any questions, comments, or concerns regarding our Privacy Policy, don’t hesitate to contact our support team.
