In the past, the biggest concern with operating an overhead garage door was the potential risks associated with the springs used for balancing the door weight. Pre mid 1960s garage door installations typically relied upon a pair of stretched (tensioned) springs to assist the operation of the garage door pivoting hinges. These springs became loaded (tensioned) as the door was moved into the closed position. Unloading (releasing) of the stored spring energy occurred as the door was opened to the horizontal overhead position. One of the most dangerous aspects of these spring systems was that after a period of time, often without any maintenance or inspection, the points of attachment of these springs would rust or become weak.
Customer service is considered to be good with Delden doors. The fact that the company is regionally Midwest based means that your ability to locate garage doors parts or service is relatively easy. Delden may build some of the best garage doors available. We do recommend Delden Garage Doors for your home or business. You may find that Deldon doors are even priced better than doors sold at both Lowes and Home Depot.
With a torsion type of spring, the energy is imparted or removed by rotating the spring clockwise or counter clockwise depending upon the direction of usage. With professional installation, the complete loading of the torsion spring is controlled by the garage installer, and is determined by the weight and size of the garage door that it is operating. When this type of torsion spring fails, it remains attached and intact to the location on the horizontal control rod where it was mounted. I have not heard of or seen any torsion spring fly across a garage, creating injury from failed components as with the stretched older style garage door springs. This is not to say that injuries have not occurred with the torsion style spring. The installation of this type of spring is generally safe when left to a trained garage door installation professional. Severe and serious injuries have occurred when untrained, unqualified individuals have attempted to install or service this type of spring.
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